Frequently Asked Questions


So, how does it work?

Entrance fees for our main field are as follows:

  • Adults: £6.00 (includes picking)
  • Children aged 5-14: £3.00 (includes picking)
  • Under 5's: Free of charge
  • Blue badge holder: £4.00, with one carer allowed access free of charge.

You are entitled to pick with both the adult and child's entrance fee. You are given a good-sized bag and a pair of scissors to pick the lavender, the wildflowers and the sunflowers. When they are in bloom, sunflowers cost 50p a stem which can be paid when you leave the field. Any extra bags you’d like for children or if you fancy a whole load of lavender, are another £4.

When you get here you can pay by cash or card in the farm shop and the museum. From there you are given tickets to take up into the field which you are welcome to swap for bags and scissors for lavender picking. You can also pay by cash or card at the entrance to the main field!


When are you open?

We are now open for the summer. Our opening hours are:

  • Monday: 9:30-17:00
  • Tuesday: 9:30-22:00
  • Wednesday: 9:30-17:00
  • Thursday: 9:30-17:00
  • Friday: 9:30-22:00
  • Saturday: 9:30-18:00
  • Sunday: 9:30-18:00

Now that the lavender has begun to flower, we are starting our regular late nights on Tuesdays and Fridays! Beginning on Friday 21st, we will be open until 22:00 on every Tuesday and Friday.

When we close at 17:00, last entry to the field is 30 minutes before closing.

When we close at 18:00 or 22:00, last entry to the field is 1 hour before closing.

Last orders in the café will be taken at 16:45, and at 21:00 on late nights.


Is the lavender out yet?

Our flowering season is between mid-June to the end of August.

We have two main species on our main field: angustifolia - which makes up the first seven rows on the left hand side and on the far right - and intermedia or lavandin - which makes up the majority of the field.

Our season begins with the angustifolia, which blooms between mid-June till the end of July. The lavendin blooms between mid-July to the end of August. This is dependent on the weather, so check our Facebook page, Instagram or Twitter for photo updates on the field.

Our display area blooms over that whole period, but looks at its best in late June to mid-July. With over 60 different varieties of lavender to have a look at free of charge! We debunk the myth of there being just the one lavender colour!


Are the sunflowers out yet?

The blooming period of our sunflower patch is also weather dependent, but they tend to come out from the beginning of August. We will announce when we allow picking for them on our respective social media sites, so find us on either Facebook or Twitter for more updates.

 

Can we bring a picnic? 

Yes! You are absolutely welcome to bring your own food and use our picnic tables on our main field! Please remember to take away any rubbish when you leave. We want to keep our field free of plastic and other waste!

 

What is included in the photography fee and how does the photography work?

The visual aspect of Hitchin Lavender is one of its most important parts and we know that many people visit us wishing to take spectacular pictures of their nearest and dearest. At the farm, there is a charge of £50.00 for photographers intending to use images of the field for anything other than personal use. Such uses might include, but are not limited to, selling photographs or providing a photography service, advertising and other forms of promotion, professional portfolios, branding, and so on. The £50.00 charge will be applied at Hitchin Lavender’s discretion, so should you have any queries regarding the use of your photos, please do get in touch with us before you arrive. The £50.00 charge can be paid in our barn or at the entrance to the field and gives the photographer 4 hours in which to complete their photoshoot. Any clients of the photographer entering the field must pay the normal entrance fee that applies to them.

If the images you take at Hitchin Lavender are purely for personal use, then you will not be required to pay the £50.00 charge. You will simply need to pay our normal entrance prices, which can be found above.

We do not have an ‘in-house’ photographer, so you will need to source one for yourself. 

The only other caveat that we have with photography is that we do not allow bridal photography on Saturdays, as we have weddings on this day of the week.


Are dogs allowed in the field?

Unfortunately not, apart from all assistance dogs. Dogs are not allowed in the main field or the display area. We have water bowls outside the farmshop/café area and they are welcome there.


How accessible is the field by wheelchair or pushchair?

Both wheelchairs and pushchairs can be used to access the main field. However, we are a working farm and the field does not have a graded pathway, meaning that the ground is bumpy and uneven in places. In most cases, this is not a problem but please do take care if you are visiting us and require the use of a wheelchair or pushchair.

Unfortunately, the lavender is too thick to allow for any wheelchair to get in between the rows. There is a wide track on the right hand side of the field, which allows wheelchair users to see different views of the field, or enjoy the vista from the top.

If you don’t want to take buggie into the field, you can leave it by the entrance where it will be looked after by our staff.

Unfortunately, we don’t have any wheelchairs available for public use.

 

How do we get there from London?

You'd need to get the train from King's Cross to Hitchin Station. There is a fairly frequent service; you'd need to get the train towards Peterborough. From Hitchin station, we recommend getting a taxi or Uber which will cost maximum £8 each way – the Uber service being cheaper.

 

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